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Relationship Manager, Corporate Banking
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UBA
Kenya, Nairobi
Fulltime
Job Objective
Build and maintain relationships with new and existing customers with the aim of selling the Bank’s products to the corporate companies.
Roles & Responsibilities
Maximize account profitability by selling other products and services to the banks customers
Drive collections in customer’s account which will be used for FX and other businesses.
Identify and develop conglomerates banking relationships
Ensure proper documentation throughout the credit application and availment process
Sourcing for and monitoring of customer’s tenured investment or facilities.
Respond promptly and satisfactorily to customer’s daily request and complaints
Prepare weekly and monthly statistics/performance reports for management use.
Monitoring of the customer’s main account regularly
Reconcile all transactions on customer’s accounts where and when necessary.
Initiate and carry out recovery action on non-performing credits facilities.
Maintain comprehensive database of the customers operational records including the existing and prospective customer data.
Perform other duties as assigned by the Head of Corporate banking.
Key Performance Indicators
% of large corporate sector accounts controlled by UBA in the country.
Timeliness in delivering revenue generation reports.
Number of Corporate accounts opened per annum.
Timeliness & effectiveness in completion of assigned tasks.
Efficiency level at executing scheduled and ad hoc assignments.
Effectiveness establishing new relationships.
Targets Assigned Vs Actual
Job Requirements
First degree in any fieldfrom a recognized university.
Preferably have a second degree or relevant professional certification (as an added advantage).
Excellent banking knowledge with a minimum of Four (4) years in Relationship Management/Marketing Experince and also Credit Experience with a leading industry player.
Proficiency in Microsoft Office Suite.
Key Competency Requirements
Must exhibit drive energy, aggression and passion for business development and acquisition
Must be technology savvy
Good understanding of financial services sector
Ability to evaluate needs of customers and determine what products or service would best serve those needs.
Selling and marketing skills.
Must be self-solution driven, proactive and have acceptable knowledge of the business environment.
Dynamic, analytical and a self-driven individual with the ability to work under pressure, maintaining a professional and helpful attitude at all times.
Strong networking skills, for both internal and external networks.
Relationship Management skills with excellent communication and interpersonal skills.
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