Job Description
Overview of the role

Responsible for the quality delivery of research projects by managing and administering resources to ensure projects are executed efficiently and of the highest quality as well as growing a solid customer base.

Key Responsibilities

Perform both social and market research to solicit business
Investigate potential markets and opportunities
Research and contact potential clients, following through with meetings and proposals
Build an ongoing book of business to enable set sales targets are met
Manage client relationships with a view of growing their business with us and referrals
Acquire and maintain an in-depth knowledge of market techniques and practices
Oversee taking of client briefs and writing of proposals
Design questionnaires and sample frameworks
Conduct in-depth interviews and focus groups to gather data
Manage the data collected through the transcription and interpretation of findings, data analysis and reporting, and final presentation of findings
Participate in the fieldwork process to gain insights on how to better improve the service
Develop, together with the directors, research products that will be sellable in the current environment
Familiarize yourself and be a subject expert on market research products like retail census, brand health tracking (FMCG products & service industry), customer satisfaction and employee satisfaction
Participate in the proposal writing process from inception to defending them in client meetings
Attend and contribute to networking forums and social media articles and blogs to increase brand awareness

Qualifications

Strong analytical skills
Establishing and maintaining interpersonal relationships
Client engagement
Resourcefulness
Organizational skills
Self-motivation and drive
Time management
Accurate interpretation and disbursement of information