Primary Responsibility

Responsible for the upkeep, configuration, and reliable operation of computer systems including servers and storage systems, planning for and responding to service outages and other problems as well as troubleshooting any issues.

Duties and Responsibilities

Administering, configuring and troubleshooting servers and ICT systems (Core Banking, HR and Payroll, ATM and Mobile Banking).
Monitoring transaction links and maintaining high Bandwidth, Secure and Redundant links in Sacco LAN
Keeping downtime records, and causes and putting in place measures to prevent them from recurring
Maintaining the upkeep, configuration, and reliable operation of the computer systems;
Maintaining website updates and information
Management of data backup and operations of backup tools and testing of disk and data recovery;
Offering staff support/customer/member technical support
Perform Software Licensing and subscriptions e. g antivirus and Backup and Replication
Performing system compliance – Database Management, Database backups, Monitoring, Configuration of Users & Liaising with System vendor/Service providers
Plan and perform preventive maintenance on servers, AC, laptops and desktop computers
Providing resources and action on any system change request and liaising with vendor support on-site or virtually
Server Monitoring configuration, virtualizations, resource allocation and mail support.

Requirements

A Bachelor’s degree in IT /Computer Science or related
Professional certifications such as CCNP, CCNA, MCSE, MCSA, MCSD, OCDBA, MCDBA
4 years of working experience as a systems administrator in a Sacco or a financial institution.
Solid technical skills in databases, networks, and banking applications
Knowledge of the banking products, services, policies and systems, to enable appreciation of the impact of the role.