ROLES AND RESPONSIBILITIES
Internal IT

Systems administration: Responsible for the management of computer systems (Database and Infrastructure) and needs. This includes the planning, development, installation, configuration, maintenance, support, and optimization of all computer systems.
Network Administration: Designing and planning the network, setting up the network, maintaining the network and Expanding the network.
Assist Junior System Engineers in Desktop Support: Responsible for resolving problems with users PC's.

API and Integration Responsibilities

Assist in configuration and testing of API gateways.
Train the teams on how to setup and use API’s
Assist the development team in diagnosing API related incidents and events.

Managed Services Responsibilities

Provide the following services to client and ensure availability
Database administration and maintenance services
Infrastructure Monitoring and Maintenance
Linux Systems Administration
Manage Alfresco DMS environment
Manage WebLogic Application Servers
OBIEE and ODI System Administration

Support Responsibilities:

Assist the support team in diagnosis and operational incidents and events.
Take responsibility for understanding client infrastructure requirements, collecting data, delivering analysis and problem resolution.
Identify, evaluates and recommend options, implementing if required.
Collaborate with, and facilitate stakeholder group, as part of formal or informal consultancy agreement.

Presales Responsibilities:

Assist Sales team in the preparation, presentation, demonstration and sale of TurnQuest applications and services.
Assist in RFP Response
Assist in setup of Demo Machines and Conferencing Facilities (Hangout, Skype)

Supplier Relationship Management Responsibilities

Influences policy and procedures covering the selection of suppliers, tendering and procurement, promoting good practice in third party management with respect to IT systems.

Project Management

Assists project management to establish necessary infrastructure to manage projects.

Development, QA and Testing Responsibilities

Assist Development, QA and Testing in creating testing environments.

Other Duties

Performing any other duties delegated by the CTO or CEO

SKILLS & COMPETENCIES.

Good time manager, able to juggle numerous tasks simultaneously to meet project deadlines.
Is able to plan, schedule and monitor his own work within short time horizons.
Experience in key areas such as DevOps (Jenkins Pipelines, Gerrit), Database Migrations (Flyway), Linux System Administration, Cloud Ops (AWS, Oracle Cloud), Infrastructure as Code (Terraform, CloudFormation), and Configuration Management (SaltStack).