Your responsibilities will include:

Accountable for achieving the Group’s Client Portfolio Target, by:


Drive performance within a sales team (5-10 people) to deliver against RM sales targets
Ensure the Client Service / Sales team follows sales, & service processes and that business data is accurate and complete
Identify shortfalls in the sales process and help improve efficiency and productivity
Track key productivity metrics and manage the team against key outcomes.
Drive improvements in the quality of data and reporting offered to clients
Develop strategies for acquiring new advertising customers, and retaining and upselling existing customers
Assist in the hands-on management of strategic brands and support client engagement for high-value advertising customers
Manage and support a team of Sales Specialists with day-to-day operations
Coach the advertising sales team to improve their sales skills and pipeline-building performance, closing deals, and retaining business.
Work with the H/o Commercial Strategy to set monthly targets for the sales team which is aligned with the business targets
Ensure a solid sales pipeline is in place for a rolling 6-month period and that there is a plan for big clients in line with their 12-month budgets
Collaborate and facilitate x-functional team environments between the Sales Specialists,
Marketing, Merchant, and Finance teams.
Build presentations and deliver sales pitches to close new business.
Recruiting and onboarding of new Sales Specialists (AMs & KAMs)
Performance Management of Sales Specialists (AMs & KAMs)
Driving the adoption and usage of Takealot's self-service advertising platform by Retail Suppliers and Advertising agencies.
Develop promotional material and content (case studies) to encourage the platforms adoption to either manage as a self-service tool or engage with our campaign management service offering to optimize campaigns on behalf of the supplier.
Collect feedback from suppliers about the advertising platform and provide useful insights to enhance the platform and service offering further.
Improve NPS scoring, retention, and account growth metrics.
Serve as a thought leader, running educational webinars and/or sharing as a speaker at events.


Attributes required:


Strong presentation skills
Strong people management skills
Strong negotiating and numerical skills attention to detail
Excellent communication skills, both written and spoken
Commercially astute with an inherent understanding of the drivers of business value
Relentlessly high standards (is never satisfied with the status quo)
● Motivated and driven to succeed with a performance mindset
A results-oriented person who Thinks Big with a lot of energy to excel in a dynamic environment.
Organized, ability to prioritize
Solutions-oriented, can-do attitude; self-motivated and entrepreneurial


Qualifications:


Relevant tertiary qualification in Business, Finance, Marketing, or Digital Communications.
Minimum 5 years experience in Client Services preferably in an Advertising Agency,
Fluent in English language (both verbal and written)
Publisher, or relevant Industry partner responsible for driving client portfolio growth, with evidence of meeting/exceeding sales targets.
Minimum of 2 years managing a Sales Team
Experience in establishing sales management processes
Experience with CRM tool(s)
eCommerce experience is preferred but not required
  • Cape Town