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SME Channels Sales Account Manager
1y
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Airtel
Kenya, Nairobi
Fulltime
The role holder duties will include but not limited to;
In consultation with the Channel Sales Manager, develop action plans aimed at achieving sales and revenue targets through direct & indirect sales channels
Map and size the SME market opportunities within assigned region for Airtel Products
Recruit, develop and continuously monitor indirect sales channel partners (CPs) within the region
initiate and participate in channel support activities to maintain high customer satisfaction, that may include trainings, tele-sales, activations/sales camps.
Maintain market report and knowledge of any new developments with regards to accounts and prospects through surveys and customer visits
Monitor competitor activity within the region and reports with recommendations for action
Manage customer levels of outstanding debt and highlight problem accounts for action by collections team
Qualifications, Competencies and Behaviors required
Minimum of a degree with 3-5 years’ work experience in Telecommunication / ICT industries
Good understanding of current services and solutions offered would be of added advantage
Distribution management skills with sound business knowledge
Good interpersonal and communication skills
Strong analytical and problem solving skills
Strong planning and organization skills
Proactive, flexible and adaptable to change
ICT
Computer
12 applications
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