Dental Receptionist


We are seeking a dedicated and professional Dental Receptionist to join our team.
The ideal candidate will be responsible for providing exceptional patient service, managing patient appointments, and ensuring smooth office operations. This role requires a high level of professionalism, attention to detail, and strong communication skills. If you are a motivated individual with a passion for patient care and excellent organizational abilities, we encourage you to apply.

Key Responsibilities:

Phone Management: Answer incoming calls promptly and professionally, assisting patients with inquiries, scheduling, and providing relevant information regarding services and procedures.

Appointment Scheduling: Efficiently manage patient appointments, ensuring accurate entry of details into the system, confirming appointments, and assisting with rescheduling as necessary.

Patient Interaction: Provide outstanding customer service by interacting with patients in a friendly, caring, and empathetic manner. Address patient concerns and assist them in navigating office policies and procedures.

Filing and Document Management: Organize and maintain patient files, ensuring all information is accurately documented and readily accessible. Follow strict confidentiality protocols in accordance with healthcare privacy regulations.

Online Appointment Management: Oversee the scheduling of appointments via online platforms, ensuring accuracy and timely confirmations while providing clear communication to patients regarding their appointments.

Administrative Support: Assist with general office duties, including data entry, office organization, and maintaining the cleanliness of the reception area.

Qualifications:

- Prior experience in a dental office is preferred.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to manage multiple tasks simultaneously and prioritize efficiently.
- Knowledge of medical office software and appointment scheduling systems is a plus.
- Exceptional interpersonal skills with a focus on patient care and service.
- Ability to maintain confidentiality and adhere to HIPAA regulations.

Working Conditions:

- Part-time position.
- Professional, fast-paced work environment.
- Opportunity to be part of a supportive team dedicated to providing the best care to patients.