About the role


Despite being a worldwide company, Uber Eats’ path to success originates from a strong local presence, deeply involving our merchant partners and couriers in this journey. The Key Account Managers are embodying this strategy, by driving the development of specific cities and areas, with a focus on top merchants.
This role is a rare opportunity to help grow Uber Eats in Gauteng with a strong sense of ownership. This role calls for a rare combination of operational mindset, savvy number-crunching and exceptional relationship management. You should thrive in an "all hands on deck" environment, love solving problems, thrive in a startup culture, and above all be passionate about our restaurant partners.


What the Candidate Will Do


Drive our business performance in your assigned territory
Build the best restaurant offering and optimising their operational performance
Identify and initiate new partnership opportunities with top merchants in your city
Tackle or escalate complex support issues for timely resolution for our top partners
Champion deep relationships with top merchant partners, identifying and acting on opportunities to grow their delivery business
Seek for and achieve a deep understanding of the industry
Drive on-the-ground knowledge and context about the city/area you operate in to the wider Uber Eats team
Act as an ambassador of Uber Eats mission, brand, and product


Basic Qualifications


2 years Professional experience in either Account Management /Start Up or Consultancy environment
Strong Motivation and Passion to work with top merchants and build a business together
Good organisation, prioritisation & time management skills


Preferred Qualifications


Capable to run analyses and/or understand data and transform it into relevant insights
Extraordinary listening, communication and organisational skills
Effective at operating under pressure and meeting tight deadlines
Highly autonomous - able to work with minimal oversight
Problem solving skills: when you see a problem, you work hard and think out of the box until you fix it