General Responsibilities

This role requires the candidate to provide periodic reports and also ensure that data is well backed up to mitigate against data loss.
Also, to ensure files received from all business units are well scrutinized before final upload on the billing systems and escalate exceptions to the Line Manager.

Activities:

Assist, Identity and analyses all potential revenue leakages from customer metering,
Distribution Transformer and feeders and proffer strategies to eliminate such.
Collate and interpret data, analyzing results using statistical techniques and providing ongoing reports, drawing inferences and presenting observations to the business to guide business decisions and ensure operational efficiency.
Assist with detecting areas of high financial leakages and design appropriate strategies to block the leakages
Identifying, analyzing, and interpreting collection/billing efficiency, through the generation of delinquent customers based on historical performance
Perform assurance test on energy shared across feeders, DTs, Business Units and Undertakings
Develop Business Intelligence tools that help drive and monitor collection activities
Generates commercial/financial periodic reports (daily, weekly and monthly) such as collection analysis reports, adjustment reports, maintenance reports etc.
Ensure compliance with reporting standards as required by the Performance
Management Team within the Head Office
Establish and maintain relationships with key internal stakeholders
Design actionable reports to improve cash collection drive and boost performance
Provide general support to the Billing Manager as may be required.
Comply with Quality Management System / Occupational Health & System
Requirements including objectives and applicable regulations relating to assigned jobs;
Any other duties as may be assigned to you by your manager.

Accountabilities:

Reports on daily consumption, bills, accepts, rejects, payments, adjustments and invoice settlements.
Review and investigate bills with exceptions making sure their issues are resolved no later than the maximum allowable business days for bills to be returned (bill window).
Ensure that the monitoring and exception reports are run daily to investigate and resolve issues quickly.
Context: The job requires collaboration with other departments and understanding of processes. The job exists in an Electricity Distribution Company.

Qualifications / Experience / Skills

Qualifications:

Bachelor's Degree in any of the following disciplines - Computer Science, Engineering, or other related disciplines.
2 - 3 years of relevant work experience, from the related sector with a demonstrable understanding of data analytics.

Experience:

Experience with Microsoft Access, Oracle DB, My SQL
MIS experience is an added advantage
Billing operations knowledge will be an added advantage.
Highly analytical.

Skills:

Billing Operations
System Engineering
Data Gathering and Analysis
Electricity Regulations and Policies.
Management Information Systems (MIS).
Communication and Interpersonal Relations
Supervisory / Managerial Skills
Problem-Solving and Decision Making
Managing Resources
Business Focus.