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Senior Business Development Officer
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APA Life Assurance Company Ltd
Kenya, Nairobi
Fulltime
This position is responsible for achieving business growth by meeting new business targets. This involves risk review, correct pricing, effective credit control, delivery of set loss ratio and building and maintaining customer relationships.
KEY PRIMARY RESPONSIBILITIES
Secure new health business directly and through intermediaries as per set targets
Addressing enquiries and feedback from clients within the timelines stipulated in the service charter and/or SLAs signed with respective clients
Observing strict adherence to cash and carry rule and/or company credit control policy and escalating exceptions;
Responding to internal and external audit queries and implementation of recommendations;
Timely submission of quotations and tenders
Sending renewal notices to clients and advise on changes in policy if any;
Complying with statutory, regulatory and internal control processes at the business units;
Risk acceptance as per the set guidelines
Preparing weekly sales reports as required against the projected target
Advise cover terms to underwriting to enable timely and proper underwriting, set up and claims processing
Maintain excellent customer service with intermediaries and clients
Familiarize with the current market conditions and trends
Cross selling & upselling responsibility
Product development, new solutions that meet the ever changing needs of clients
Developing departmental budget and business plans to achieve the set company targets;
Participating in company CSR and brand building activities in liaison with other departments;
Training, coaching and mentoring staff in order to improve performance and cohesion within the department;
Implementing interdepartmental SLA in liaison with other departmental heads;
Participating in departmental meetings, projects and committees as assigned.
ACADEMIC QUALIFICATIONS
Bachelor’s degree in Actuarial Science or an equivalent.
JOB SKILLS AND REQUIREMENTS
Leadership skills
Teamwork skills
Interpersonal and Communication skills
Analytical skills
Excellent sales and marketing skills
Knowledge of health insurance products, concepts and procedures
PROFESSIONAL QUALIFICATIONS
Progress towards Diploma in Insurance ACII/ Diploma in Insurance
EXPERIENCE
At least 5 years relevant experience
Sales
Marketing
Retail
Business Development
3 applications
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