KEY RESPONSIBILITIES:


Develop and maintain strong relationships with existing and potential customers. 
Maintain and grow the existing SAHL customers through enhanced Relationship
Achieve the set targets in terms of numbers and values for both Liabilities and Assets
Provide expert advice to customers on banking products, services, and principles to help them make informed financial decisions.
Monitor and Manage SAHL customer complaints, constantly review service delivery standards and position staff in a way, which ensures maintenance of the highest service standards.
Ensure Portfolio At Risk (PAR) for the branch SAHL facilities is below 5%
Ensure timely and accurate collection of information & data necessary for processing of customer’s loan applications and account opening documents within SLAs.
Participate in SAHL Banking product campaigns and provide leadership for sales team in cross selling SAHL products


The Person

For the above position, the successful applicant should have the following: 


University Degree from a recognized institution.
Professional Qualifications/certification in Sharia /Islamic Banking is an added advantage 
At least 4 years General Banking experience of which one must have:
2 years sharia Banking knowledge
2-year experience in Sales.
2-year experience in Customer Service/Relationship Management.
2-years’ experience Credit Analysis is desired. 
Demonstrated consistent high performance in role(s) held in the last three years.
Possess sound knowledge of bank products and ability to offer product solutions to business clients.
Excellent communication and presentation skills.