JOB SUMMARY
The Hotel Maintenance Manager is responsible for the overall maintenance and appearance of all hotel facilities and grounds for a large multi-faceted property with high seasonal, weekend, and holiday demands.
Essential Job Functions:

Regularly inspects all buildings and structures to determine that functional systems are in good working order, making repairs where needed, and informing General Manager when major repairs are needed.
Performs and oversees routine electrical service and troubleshooting for buildings, guest rooms, amenities, and structures.
Performs and oversees routine water and septic plumbing service.
Performs and oversees routine carpentry and painting work as needed for all facilities.
Performs and oversees routine Heating, Ventilation and Air conditioning (HVAC) service and troubleshooting for all facilities.
Develops and ensures completion of preventative maintenance program for all facilities.
Ensures the work order system is thoroughly completed resulting in high guest satisfaction.
Performs work related duties during day and night, weekends and holidays.
Participate in manager on-duty program
Participate in policies, procedures and programs formulation
Carryout competitors and technical analysis through the use SWOT analysis
Supervise day-to-day activities of staff of the section to ensure timely and efficient service delivery.
Direct and control the team to ensure that they are appropriately motivated and trained and that they achieve their objectives.
Monitoring and ensuring proper lighting system at the front, back and surroundings of the hotel always.
Manage and maintain the following: CCTV, DSTV, Solar/Inverter Power System.
Ensures the generators are in good working conditions and are serviced as at when due
Ensures hotel's adherence to cleanliness and safety standards
Assist Management in monitoring energy consumption, maintaining equipment and supply inventories.
Reviews all completed work orders, and inspects completed work as needed to ensure accuracy and quality.
Assists all department heads in handling any unusual maintenance related guest complaints.
Ensures completion to standard of all required preventive maintenance operations
Performs other work-related duties as assigned

COMPETENCIES:

Must possess flexible leadership style to accept, manage and execute changes in daily routine with competing priorities.
Must possess ability to create and execute long-term and short-term plans.
High-quality, professional verbal and written communication
Decision making and judgment focused on safety, prevention, and a high-quality guest experience.

SUPERVISORY RESPONSIBILITY:
This position supervises a combination of year-round and including all seasonal employees, like facilities maintenance technicians.
WORK ENVIRONMENT:

Work is mostly performed outdoors and in all weather conditions during the day or night.
Work includes the use of or to be nearby large, loud construction equipment, septic systems, high-voltage electric systems and uneven terrain.

TYPICAL MENTAL DEMANDS:

Must be able to analyze many variables and choose the most effective course of action for the organization at any given point in time. Personal maturity is an important attribute.
Must be able to resolve problems, handle complains and make effective decisions under pressure. Must have a long attention span in order to listen to guest, perceive the real problems and bring issues to a successful conclusion. Must relate and interact with people at all levels in the organization.

Required Skills:

BSc. degree or technical training in facilities and/or grounds maintenance
Minimum of 6-10 years of progressive experience and responsibility in a maintenance or similar field, two of which were holding a supervisory position directing a multi-functional staff.
Age Limit: not more than 40 years