Vacancy Number : SVN/IOMSO/007/2023
Core Functions / Responsibilities:

Assit in recording demographic and biographic information in MiMOSA (Migrant Management and Operational Systens Application) upon receipt of the travel documents from the Embassy and notify the Senior Operation Assistant of the receipt of new requests for travel assistance.
Secure, and account for travel documents in accordance with the local Standard Operating Procedures (SOPs). Ensure secure storage of documentation and data in accordance with IOM principles and guidelines while guaranteeing limited access to physical files.
IOM is committed to a diverse and inclusive work environment. Internal candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.
Timely dispatch travel documents with Operations colleagues and provide logistical assistance to relevant field offices.
Assist Operation team in Maintaining and updating entries into IOM Data base, as required per SOPs.
Provide regular feedback on work being accomplished to the Senior Operations Assistant and keep supervisors immediately informed of any issues that arise.
Assist in Computation of payments and prepare payment request as needed in Operations Unit.
Assist in following up with the Information Assistant of MPA (Migrant Protection & Assistance) on MIMOSA case registration.
Perform such other duties as may be assigned.

Required Qualifications and Experience
Education

University degree, preferably in the area of Tours and Travel or a related field from an accredited academic institution with at least one year of relevant professional work experience; or,
Completed High School certificate/degree in the above fields with with three years of relevant professional Experience;

Experience

Previous working experience with NGOs or international organizations, is an added advantage.
Experience with Movement Operations-related databases and systems is a distinct advantage.

Skills

Strong computer skills, including MS Word, Excel, Access database and on-line applications;
Ability to work long hours when required and Knowledge in IATA (International Air Transport Association) Travel Operations.
Accuracy in handling and reporting data

Languages

For all applicants, fluency in English and Kiswahili is required (oral and written)