A secretary is responsible for providing administrative support to an organization or individual. The job description for a secretary may vary depending on the industry and specific company, but typically includes the following responsibilities:

Managing correspondence: Secretaries are often responsible for managing incoming and outgoing correspondence, including emails, phone calls, and physical mail.

Scheduling: Secretaries often manage the calendars of executives or other employees, scheduling appointments and meetings, and ensuring that they run smoothly.

Organizing files and records: Secretaries often maintain records and files, including electronic and paper documents.

Drafting documents: Secretaries may be responsible for drafting correspondence, reports, and other documents as needed.

Managing office supplies: Secretaries may be responsible for managing inventory and ordering office supplies.

Using software and equipment: Secretaries may use a variety of software programs and office equipment, such as printers, copiers, and scanners.

Handling confidential information: Secretaries often have access to confidential information and must maintain discretion and confidentiality.

Performing general administrative tasks: Secretaries may be responsible for performing a variety of administrative tasks, such as photocopying, faxing, and distributing mail.

Qualifications for a secretary may vary depending on the specific company and job requirements, but typically include:

High school diploma or equivalent
Strong organizational and time-management skills
Attention to detail
Strong communication skills, both verbal and written
Proficiency in software programs such as Microsoft Office
Ability to work independently and as part of a team
Discretion and confidentiality.
In addition to the above responsibilities, some secretaries may be responsible for other tasks depending on the industry and specific company. For example, a legal secretary may be responsible for preparing legal documents and managing case files, while an executive secretary may be responsible for managing travel arrangements and preparing presentations for executives.


  • Administration
  • Management
  • Project Management