Position Summary

As the People Operations Manager, you will serve as the people champion by ensuring employee life-cycle with the organisation is legally compliant with company policies and Nigerian employment law.
The job role requires skilled human resources personnel with a good understanding of recruitment, performance management, talent management, learning and development practices.

Key Responsibilities

Workforce Planning and Employment:

Implementing the organization’s recruiting strategy
Interviewing applicants
Administering pre-employment tests
Conducting employee background investigations
Processing transfers, promotions, and terminations

HR Development:

Conducting training sessions
Administering on-the-job training programs
Evaluating the effectiveness of training programs
Maintaining records of employee participation in all training and development programs
Review developmental plans with heads of departments and create training plan for the year.

Performance Management:

Work with senior management to ensure effective performance management is in place which is tied to the business strategy
Performing job evaluations and job analyses
Conducting and analyzing compensation surveys
Prepare and presents reports to the Head of People and Operations

Employee and Labor Relations (non-union environments):

Interpreting and advising employees on employment law
Overseeing engagement programs and other employee relations work
Handle staff medical insurance i.e., enrolment and queries
Coordinate disciplinary and grievance procedures
Conduct exit interviews when necessary
Manage employee leave schedule

Risk Management:

Developing and administering health and safety programs
Conducting safety inspections
Ensuring good working condition for both remote and onsite employees

Skills & Abilities:

Demonstrated hands-on approach to Human resources management
Excellent knowledge and understanding of people operations at both operational and technical level
Demonstrated experience in performance management
Excellent negotiation skills
People first mindset in alignment with business objectives
Professional work approach and attitude
Demonstrated ability to work autonomously and in a team-based environment
Previous experience in HRIS/ Payroll systems, Microsoft applications
Excellent communication skills
Detail-oriented
Strong analytical and problem-solving skills.

Experience and Educational Requirements

BSc / HND
Minimum of 5 years work experience (at least three (3) years of cognate experience and working knowledge of Nigeria Labour law.