• MTN
  • South Africa, Gauteng
Responsibilities
Tactical Alignment 

Keep abreast of global and local best practice as it relates data management
Align all operational activities undertaken in the department to the BRIGHT strategy objectives
Implement best practice, continuous improvement and innovation initiatives at process and procedure level

Business Requirements Analysis

Maintain the data lineage to ensure data integrity 
Thorough understanding on data quality dimensions, understanding which data quality dimensions are to be assessed and what is the associated importance.
Reviewing the results of data quality initiatives and determining if the data quality is acceptable.
Performing data quality assessment checks on a regular basis to ensure users can trust the data and there’s visibility ownership and accountability
Monitor reports for data quality to ensure the accuracy and quality of data through all upstream and downstream data channels
Ensure there is a continuous improvement of MTN SA’s data quality posture through leading and taking an active part in all data quality-related audits
Provide data specific technical guidance to MTN SA’s business units to ensure that data is interpreted correctly 
Provide input unto the data quality analysis process, to ensure continuous efficiency of the data quality analysis process.

Operational Delivery

Engage with process and system owners to research and resolve the root cause(s) of enterprise data quality issues through in-depth data quality analysis and develop data quality monitoring tools
Engage with other functions to drive and where applicable enhance the compliance of data quality management
Monitor and evaluate information and data systems that could affect analytical results
Monitor data quality dashboards, address data quality issues and ensure that the business is maintaining the set data quality threshold
Assess data cleansing techniques used in the business and ensure that best practice data cleansing techniques are used
Liaise with the relevant areas of the business to ensure that data related business requirements for protecting sensitive data are clearly defined, communicated and well understood
Collaborate with the relevant stakeholders, provide progress reports to Manager: MDM and Data Quality

Escalations

Escalate complex issues that have impact on critical path of service delivery to the Manager 
Escalate issues that will result in significant time, scope, employee / customer or cost impacts if not resolved
Contribute towards generating solutions to issues that require formal resolution
Reporting
Follow through the data quality analysis process and draft a report on findings and data cleansing solutions
Prepare reports on operational performance and detailed reports on specific projects when required 

Qualifications
Education:

Minimum of 3-year tertiary degree in Engineering, Computer Science, BCom Information Management,Information Systems, BCom IT Management, Informatics, Bachelor of Information Science or any IT related course
Fluent in English

Experience

Minimum of 3 years’ experience in an area of specialisation 
Experience working in a medium to large organisation
  • Johannesburg