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Territory Manager – (Lubes Reseller)
11mo
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Stratostaff
Kenya, Nairobi
Fulltime
JOB PURPOSE
The ideal candidate will be responsible for managing and expanding the Company’s lubricants distribution network within Mt Kenya Region. This role requires a combination of sales, relationship management, and strategic planning to drive business growth and achieve revenue targets.
DUTIES AND RESPONSIBILITIES
Ensure Health and Safety policy implementation and compliance at customers’ locations.
Manage the lubricant market segment in his/her region in order to ensure effective & profitable growth.
Achieve set yearly targets for volumes & margins in his/her region.
Offer sales and related services and attend promptly to all customer related issue on lubricants in his/her region ensuring customer satisfaction.
Monitor Investments in his/her region at customer’s premises as per approved investment budget.
Carry out market intelligence in his/her region to obtain competitor information, carry out quarterly price surveys thus making recommendations to the lubes manager to secure and grow the lubricants business.
Conduct lubricants training every quarter in his/her region targeting customers &prospects.
Ensure strict adherence to credit policy by all customers
Offer support to resellers on lubricants issues such as stocking, pricing and merchandising.
Advise hierarchy of any market/customer changes affecting monthly sales forecast, blending and importation of lubricants.
Optimize overhead expenses like equipment maintenance, Training seminars, promotions, mileage, stationery. travel, accommodation, stationery, telephone e.t.c.
Liaise with customer service for customer order processing.
Liaise with Finance Department for correct customer prices in ERP (SAP), matching accounts etc.
CONTEXT AND ENVIRONMENT:
External Environment:
Competitive market with increasing new entrants.
Growing customer awareness leading to a high demand for superior support services.
Internal Environment:
Several departments involved in the successful execution of this job thus calling for teamwork.
Work cross-functionally with sales administration, customer service and depot/distribution to ensure delivery of Lubricant sales objectives.
ACCOUNTABILITIES:
Offer lubricants support to all customers in the assigned Mt Kenya Region.
Maintain profitability and market share of the lubricants business in the region.
Identify and develop new marketing opportunities for lubes.
QUALIFICATIONS, SKILLS AND EXPERIENCE:
The job holder will require the following minimum qualifications: -
Degree in Business /Engineering/Science.
3 years’ experience in Sales & Marketing, preferably in an FMCG environment.
Must have a driving license. Self-starter, great sense of initiative & responsibility Ability to work in a Cross functional environment
Sales
Marketing
Retail
Business Development
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