Key Responsibilities:


Strategic Planning & Management:


Develop and implement the IT infrastructure strategy in alignment with the organization's IT strategy and business objectives.
Plan and budget for IT infrastructure projects, resources, and tools.
Lead and manage the IT Infrastructure team, including recruitment, training, performance evaluation, and mentorship.
Establish and maintain IT infrastructure standards, policies, and procedures.


Network Infrastructure Management:

Oversee the design, implementation, and maintenance of the organization's network infrastructure, including LAN/WAN, Wi-Fi, firewalls, and VPNs.   
Ensure network security and performance.
Manage network capacity and plan for future growth.


Server Infrastructure Management:

Oversee the management and maintenance of the organization's server infrastructure, including physical and virtual servers.
Ensure server availability, performance, and security.
Manage server operating systems, patching, and updates.


Data Center Operations (if applicable):

Oversee the operation and maintenance of the organization's data centers, if applicable.
Ensure data center security, environmental controls, and power management.


Cloud Services Management (if applicable):

Manage the organization's cloud infrastructure and services (e.g., AWS, Azure, GCP).
Ensure cloud security, cost optimization, and performance.


End-User Computing Management:

Manage end-user computing devices, including desktops, laptops, mobile devices, and peripherals.
Provide end-user support and troubleshooting.


Security Management:

Implement and enforce IT security policies and procedures to protect the organization's IT infrastructure and data.
Manage security devices and systems, such as firewalls, intrusion detection systems, and antivirus software.
Conduct regular security audits and vulnerability assessments.


Disaster Recovery & Business Continuity:

Develop and implement disaster recovery and business continuity plans to ensure the organization's IT infrastructure can be recovered in the event of a disaster.
Regularly test and update disaster recovery plans.


Vendor Management:

Manage relationships with IT infrastructure vendors and service providers.
Negotiate contracts and ensure service level agreements are met.


Reporting & Communication:

Provide regular reports on IT infrastructure performance, availability, and security.
Communicate effectively with stakeholders about IT infrastructure issues and changes.
  • ICT
  • Computer