The job holder will be responsible for creating institutional awareness brand loyalty, visibility of the bank through social media, and managing real-time interactions whenever the need arises. This will improve and increase the bank’s digital footprint locally and in the region at large. To provide innovative digital communication support to the Bank across various platforms to ensure timely and effective engagement of Stakeholders.

Develop media content for all the Bank’s online platforms
Manage all digital stakeholder engagements for the bank
Manage relationships with digital contractors and suppliers
Prepare and distribute electronic communications including e-promotional materials, e-invites, and information updates for the bank activities and events
Provide responses to digital media inquiries.
Prepare digital advertising materials as required in liaison with the Creative Agency
Review market and industry research and present innovative ideas to help drive growth in website traffic and increase user engagement and interaction for the Bank
Conduct regular visits to social media engines and ensure timely issue closure of all queries/inquiries.
Regularly checks the validity of the digital content on all social media platforms and makes timely clarification where applicable
Implement digital communication strategies for the Bank
Manage and update content on the website and other Bank digital platforms
Develop program management schedules to ensure real-time updates of news, events, and activities of the bank