Street Child is currently seeking a committed HR & Admin Assistant to join our office in Maiduguri, Borno and provide comprehensive support across various activities. Our initiatives encompass emergency education interventions, collaborating with the Education in Emergencies Working Group. This involves the establishment of temporary learning centres, training education facilitators in curriculum delivery and trauma counselling, as well as supplying teaching and learning materials. Additionally, Street Child is actively engaged in activities related to unaccompanied and separated children, establishing a referral network and aiding in the reunification of children with their families while facilitating access to education.
The HR & Admin Assistant will play a crucial role in supporting program start-ups, reporting directly to the Operations Manager. This position demands demonstrated experience in HR and administrative functions within a humanitarian context. Key requirements include excellent communication skills, organizational proficiency, documentation and filing expertise, attention to detail, and the ability to work effectively both independently and as part of a team. Analytical thinking, the capability to undertake tasks at short notice, as well as creativity and adaptability, are also essential attributes for success in this role. If you possess the necessary skills and are passionate about contributing to our mission, we encourage you to apply.
KEY RESPONSIBILITIES
Human Resources Management

Address and assist with both internal and external HR-related inquiries  promptly.
Maintain accurate and up-to-date human resource files, records, and  documentation.
Maintain accurate and up-to-date staff list.
Safeguard the confidentiality and integrity of HR files and records.
Conduct periodic audits of HR files and records to ensure compliance with  regulatory requirements.
Facilitate the recruitment process by posting job advertisements, identifying potential candidates, conducting reference checks, and administering  employment contracts.
Create preliminary recruitment reports, candidate evaluation sheets, and  other documentation pertaining to the recruitment process.
Respond to frequently asked questions from applicants and employees  regarding their leaves, organizational policies, benefits, and hiring processes.
Escalate more complex queries to senior-level management.
Provide clerical assistance to the Operations department, ensuring efficient  workflow.
Act as a liaison between the organization and external benefits providers and vendors, managing relationships with health, disability, and retirement plan  providers.
Aid and support to the Logistics Assistant as needed.

Administration

Oversee office management responsibilities, including facilities management, to ensure a conducive and well-maintained work environment.
Implement and maintain office policies and procedures to support efficient  day-to-day operations.
Supervise the activities of the gardener and cleaners, ensuring a clean and  organized office space.
Monitor the performance of support staff and provide guidance as needed.
Act as the first point of contact for the office, handling correspondence and  inquiries promptly and professionally.
Maintain an efficient document management system, ensuring easy access to important files and records.
Assist in the procurement process for office equipment and supplies, ensuring timely acquisition and adherence to budgetary guidelines.
Oversee the booking of flights and accommodation for Street Child staff,  ensuring travel arrangements are efficient and cost-effective.
Work closely with team members to facilitate smooth travel logistics.

Required Skills/Abilities

Effective verbal and written communication
Strong organizational skills
Attention to detail in record-keeping and administrative tasks
Interpersonal skills for collaborative teamwork
Discretion and ability to handle confidential HR information
Problem-solving capabilities
Adaptability to changing priorities
General administrative proficiency
Familiarity with HR practices, policies, and procedures
Recruitment skills, including posting job ads and conducting interviews
Time management for task prioritization and deadline adherence
Proficiency in MS Office suite
Flexibility to take on new tasks and responsibilities
Cultural sensitivity for diverse interactions
Basic procurement knowledge for equipment and supplies
Establishment and maintenance of an organized document management system

Core values 

Dedication to Street Child's mission, vision, and values, with the capacity to passionately communicate the organization's role in supporting forcibly displaced   individuals and advocating for their right to protection and a dignified life.
Demonstrate  high integrity, honesty, and a commitment to confidentiality, coupled with   the  ability to handle  situations, people, and information with tact and discretion.
Embrace   diversity and inclusion  as  fundamental values, fostering an environment that respects and values differences.
Readiness to work in a flexible, challenging, and potentially unstable environment, displaying adaptability to sub-optimal conditions.
Openness to extensive travel across various states in the country as required for the role.

ELIGIBILITY CRITERIA

Minimum of a high school certificate is required; however, possession of a bachelor’s degre ine business administration, HR or  relative  field is highly desirable.
Prior experience in working in the HR &  Admin department for at   least 2years, preferably in the same position or higher, within reputable local or international non-governmental organizations.
Strong understanding of the humanitarian context in Northeast Nigeria, with preference given to candidates who are natives of Borno, Yobe, or Adamawa states