The Systems Administrator will maintain the essential IT infrastructure of Seed Effect Uganda, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. He or she will also take responsibility for managing and optimizing the Organization’s Sales Force and other operating systems within the larger program initiative of Seed Effect Uganda, including user and license management, support, training, and system upgrades ensuring effective utilization of Salesforce tools, and collaborating with internal and external stakeholders and the Seed Effect US team to meet organizational requirements.

Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly
Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed
Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, and security updates; support internet, intranet, LANs, WANs, and network segments
Assist the help desk and other teams with troubleshooting to identify root causes, and provide technical support when needed
Perform routine and scheduled audits of all systems, including backups.
Ensuring optimal performance of Salesforce systems and products. Upgrading and configuring Salesforce systems for optimized integration, managing Salesforce roles, profiles, sharing rules, workflows, and groups
Oversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, and public groups
Support team members and monitor user adoption of Salesforce tools in our organization, and provide ongoing user training, and create training materials as needed