Applications are invited from suitably qualified persons to fill the vacant position of Relationship Officer in a leading rural bank in the Eastern Region.
Job Objective
• The Relationship Officer will be responsible for building and maintaining strong relationships with clients and ensuring their financial needs are met
Key Duties
• Identifying and pursuing new business opportunities with potential clients • Conducting financial assessments to understand clients needs and risk tolerance • Providing financial advice and recommending appropriate banking products • Ensuring compliance with banking regulations and policies • Maintaining accurate and up-to-date client records and interactions • Building and maintaining strong, long-lasting customer relationships • Meeting and exceeding sales targets for banking products and services • Resolving client issues and ensuring high levels of customer satisfaction • Keeping abreast of industry trends and changes in financial regulations • Collaborating with cross-functional teams to enhance the overall customer experience
Qualification Required & Experience
• A minimum of a Bachelor's Degree in Business, Finance or a related field • Proven experience in sales and customer relationship management • Excellent communication and interpersonal skills • Understanding of financial products and services • Ability to work collaboratively and adapt to a dynamic banking environment • Must be between the ages of 25 years - 35 years at the time of application
Competencies & Skills
• Must possess excellent communication skills • Must possess the ability to create trust and build relationships • Critical thinking and excellent analytical skills. • Creative and ardent problem-solver • Excellent planning skills to ensure effective portfolio planning • Customer-oriented with the ability to empathize with customers • Must be computer literate, with proficiency in T24 banking software and Microsoft Office suite • Self-motivated & attentive details • Demonstrate high standards of integrity, professionalism & adheres to ethical standards
Location: Eastern Region

Interested & qualified persons should submit their application and CVs, clearly indicating the position to:

Closing Date: 18 February, 2025