Duties and Responsibilities
Coffee Bar Service Delivery

Ensure beverages are prepared by the recipe and there is standardization in quality and quantity.
Ensure that orders are dispensed as per guest requests and as per system orders.
Ensure all members/guests concerns and complaints are handled promptly and resolved in a timely fashion.
Monitor cleanliness and hygiene of all coffee stations.
Oversee accurate cash-up procedures and ensure necessary paperwork is completed at the end of every shift.

Coffee Bar Stock Management

Participate in physical counting of the Coffee Station stock/inventory as required in policy.
Prepare requisition of Coffee bar items from the store and monitor expiry date on all products daily.
Check for overstock and under stock of items in the coffee bar to ensure a balance.
Ensure damaged, chipped glasses and other coffee station wares are replaced and documented.
Ensure adherence to stock control procedures.
Give recommendations when purchasing supplies to ensure quality is achieved.

Revenue generation/Cost containment

Follow the cost control measures at all Coffee Stations.
Ensure to maximize and sales and revenue and meet the set targets.
Ensure the coffee bar display to maximize functionality and attractiveness.
Follow the controls in place to ensure no pilferage, loss, breakages, and wastage.

Machine and equipment Maintenance

Ensure all machines and equipment have the correct operating temperature.
Ensure to use the Coffee Station equipment for the right purpose, correctly and in optimal condition at all times.
Promptly report any malfunction of any coffee station machines.
Ensure there is minimal breakage of equipment, glassware, and cutlery and crockery within the section.
Promote and practice compliance with fire, health, safety and hygiene standards and regulations at all times.
Ensure to follow ISO, HACCP, and other Safety requirements.

Required qualifications and Experience.

Diploma in Food and Beverage.
Barista Skills Training.
Knowledge about Coffee and various beverage products.
A minimum of 2 -3 years’ experience in a busy F & B establishment as a Barista.

Personal attributes & Functional Skills

Ability to work in agile, fast-moving environment and ability to keep up with pace of change and prioritize according to business needs.
Strong communication and people management skills.
Effective management of time and priorities.
Ability to hold multiple perspectives and show mental agility in approaching problems.
Creativity in mixing drinks and product knowledge