In my view I think realise I am actually having a great prospect or vlientele base that us communicating a need. That calls for aligning my errors... right and use ,"bad news is good news" for "annoying" definitively  more

That's great symptom; no one ponders over the bushes

Customers are the reason why you have your company. Treat everyone equal. Answer their questions genuinely, explore other aspect that further... questions will arise and and explain the answer to them as an add up. That will save you precious time to focus on other things and improve your efficiency.
Thanks more

handle them with care because they are still your customers