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VIMS - Core Solution Engineer
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Nokia
Kenya, Nairobi
Fulltime
General Purpose
Proactively plans and performs advanced technical activities requiring knowledge in multiple areas or on a system level providing excellent Services to the customer.
Prioritizes work based on customer and business impact and brings expertise to customer site on need basis.
Passionate in Service of the Business and learning new technologies
Main Responsibility Area
Perform Installation, Integration, Acceptance testing, Troubleshooting, Operations & Maintenance, and any ongoing modification (including upgrades) & configuration changes to the Nokia’s IMS / CFX5000, NTAS, SBC, MRF and other IMS Subsystems.
Perform diagnostic troubleshooting and provide technical support assistance to Nokia Customers
Cooperation with other engineering teams for troubleshooting, configurations, and horizontal integrations
Prepare the LLD and assist the Domain and E2E Architects with any design related tasks or discussions
Develop service documentation and procedures
Perform first installs of new software, upgrades, and hardware expansions
Perform system integration and regression tests
Should be passionate about troubleshooting issues, thinking out of the box when it comes to problem solving
Contribute to the creation of common artifacts and tools for usage by the Solution Engineering community and lead knowledge transfer and ramp up
Lead your own competence development and contribute to the Nokia Knowledge Hubs aka. Communities of Practice
Interaction with Customer and Partners
Oncall / Emergency Support for Customers when necessary
Additional Requirements
Delivered at least three IMS/CFX, NTAS, SBC, MRF Projects in the recent past with Nokia
Proven experience in IMS/VoLTE (preferably Nokia & 5 years or more)
Candidates with end to end experience in IMS will be a highly preferred
Ideal candidate should have experience in Cloud Computing
Good working knowledge of UNIX or Linux Operating Systems.
Good working knowledge of TCP / IP
Good knowledge of VoIP protocols (SIP/RTP/MGCP)
Experience in Programming languages (preferably Java)
Experience in Scripting Languages (Python, Perl, Bash, etc.)
Previous Integration & Operation experience and related wireless and test equipment knowledge
Strong and demonstrated troubleshooting skills and abilities to debug and reproduce hardware, software, and networking problems including network performance and interoperability issues
Experience of integration with OSS is highly desirable
Knowledge of GSM and/or LTE networks highly desirable
Hands-on experience with operating protocol analysers
Working knowledge of SQL and Relational databases highly desirable
Independent work ethics
Excellent communication & interpersonal skills
The ideal candidate will have 7-10 years of experience in GSM mobile switching of any vendor and excellent mobile telephony knowledge
Engineer graduated in Telecommunications, IT or Electronic Engineering
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