As the Head of Delivery, TrustLaw, you will:
Work with TrustLaw’s Director and other TrustLaw Heads to define and implement TrustLaw’s annual strategy with clear team and project objectives, outputs and measurable targets.
Oversee delivery of the TrustLaw service in one or more regions (Asia, Africa, EMENA, LATAM and/or NAC) and support the team to deliver a strong, impactful service to TrustLaw’s members and build a strong community in the region.
Line manage one or more regional managers, who are responsible for day-to-day delivery, leadership of the regional team, and expertise on the region; and the Programme Manager, Global, who is responsible for supporting delivery of key global programming of the Trustlaw service.
Develop and oversee delivery of TrustLaw’s strategy on results assessment, communications, events, annual planning, quarterly reporting, portal management and coordination of global partnerships.
Oversee the continual improvement in our service to ensure it is user-friendly and efficient.
Oversee TrustLaw’s operations, including portal, e-learning, online community development, and technological development.
Develop TrustLaw’s overall approach to events and oversee the delivery of the annual TrustLaw Awards by the Programme Officer, Global and Programme Manager, Global
Oversee the design and delivery of certain donor-funded projects and strategic initiatives that leverage the TrustLaw service and network.
Work with the Director of TrustLaw and/or the Foundation’s Business Development team to develop new opportunities and partnerships that increase TrustLaw’s and TRF’s reach and impact.
Work with TrustLaw’s Director and Heads, and TRF’s Director of Strategy, to devise and implement strategies for TrustLaw globally to ensure quality and growth metrics are met as TrustLaw’s monitoring and evaluation, accountability and learning (MEAL) system is developed.
Cultivate a high-performing, healthy team ethic, with strong communication and an enabling environment including for learning and developing knowledge and expertise on the key areas of focus for the Foundation.
About You
You're a fit for the role of Head of Delivery, TrustLaw if you have:
Demonstrable experience in the non-profit, pro bono, or social impact sectors with exposure to delivering a service, network, or global programme.
Experience with monitoring the results of projects and programmes, developing operational projects to improve the running of a service or programme, and developing strategies focused on partnerships, events, or communications.
Experience in the fields of pro bono, and/or in data and digital rights and/or fair and sustainable business models is a plus.
Proven organisational and project management skills and experience of managing competing priorities in a fast-paced environment, preferably in managing complex cross-border matters around the world.
Excellent people management skills and experience of working with global teams.
Experience of working with a diverse range of stakeholders, from leaders in the international non-profit sector to senior corporate executives and partners of top law firms, as well as social entrepreneurs, NGOs and other beneficiaries of our services.
Great communication skills and a re a confident public speaker.
A collaborative and inclusive attitude. We're looking for creative, quick thinker who is comfortable with autonomy and leading a global team.
Fluent in English, other languages highly desirable.
Willingness to travel internationally.
