Key Responsibilities

Continuous Improvement: Drive continuous improvement initiatives within the Agile framework, fostering a culture of learning, experimentation, and innovation.
Liaising with clients and stakeholders to determine project requirements.
Determining project parameters, timelines, and deliverables.
Building and maintaining expert knowledge of technology solutions.
Designing and testing a range of software and technical solutions.
Driving the rapid adoption of new technologies, ideas, and processes.
Creating user and training documentation and overseeing training sessions.
Using data modelling and analysis to inform and illustrate solutions.
Developing functional specifications for developers to implement.
Creating testing and deployment processes and plans, and overseeing deployments.
Being the first point of contact and providing guidance and advice for the duration of a project.
Metrics Tracking: Define key performance indicators (KPIs) and metrics to measure the success of product releases, tracking progress and making data-driven decisions.
Creating / Developing Dynamic Nav and other enterprise solutions.
Integrating Enterprise Applications to Other systems within or outside the enterprise.
Ensuring Enterprise Applications are up-to-date.
Supporting enterprise Application clients.
Formulating System Processes based on client requirements.
Managing client data with efficiency and professionalism during immigration.
Advising clients on best practices in the financial industry.
Training Users on the functionality of enterprise applications.
Ensuring enterprise applications are protected against fraud.
Constant improvement of the existing application to keep up with growing client needs.
Provide expertise in both technical and non-technical Nav processes when needed.
Controlled Sharing of Enterprise code in protection of the company’s intellectual property.
Perform ad-hoc tasks as assigned by the department supervisor, demonstrating flexibility and willingness to contribute to the team’s success.

Key Performance Indicators

Stakeholder Satisfaction: Gather feedback from stakeholders and customers to assess their satisfaction with the product and its features. High satisfaction scores indicate successful alignment with stakeholder expectations and business needs.
Release Frequency: Measure the frequency of product releases or deployments to production. A higher release frequency indicates agility and the ability to deliver value to customers more frequently.
Feature Adoption: Track the adoption rate of new features or enhancements by users. Higher adoption rates suggest successful delivery of valuable features that address user needs and preferences.
Rollback Rate: Monitor the number of defects or bugs identified in released features. A low defect rate suggests high-quality deliverables and effective collaboration between the product owner, development team, and quality assurance.
Overall impact of product initiatives on organizational goals and success.
Submit timely reports and prepare presentations/proposals as assigned.

Qualifications and Skills

A Bachelor’s Degree in IT or related Field.
Proof of having implemented/worked on Nav/Business Central.
NAV certified.
At least 3 years of Dynamic Nav consultancy experience.
Strong knowledge in Dynamic Nav 2009, 2013, 2015, 2016, Business Central, etc.
Support enterprise application clients.
Experience of providing pre-sales demonstrations to clients & prospects.
Strong analytical and reasoning skills with an ability to visualize processes and outcomes.
A passion for solving problems and providing scalable solutions.
Excellent knowledge in developing/creating software using Dynamic Nav.
Strong experience in constant improvement of existing enterprise applications.
Strong experience with using debugging and logging tools.
Experience in software monitoring and performance tooling (caching and caching strategies, etc.).
Excellent working knowledge of relational databases design and implementation using MySQL and Oracle.
Strong Linux skills (Configuration, Installation, etc.).
Working knowledge in containerization technologies will be an added advantage.
Ability to document requirements and specifications.
Outstanding all-round communication skills and ability to work collaboratively.