A renewable energy company is hiring for a Loans and Partnership Supervisor who will be responsible for overseeing loan programs, managing partnerships with financial institutions, and ensuring timely collections from customers. This role requires a combination of financial expertise, strong partnership management skills, and a focus on optimizing collections to support business growth. The supervisor will work closely with internal and external stakeholders to create and maintain a sustainable loan system while ensuring cash flow through effective collection processes.
Key Responsibilities:

Partnerships with Financial Institutions:
Identify, establish, and maintain partnerships with financial institutions, microfinance organisations, and other relevant entities to support customer financing.
Negotiate terms and agreements for partnership programs, ensuring favourable conditions for both the company and its customers.
Act as the liaison between the company and external financial partners, MFI’s ensuring smooth operations and collaboration.
Collections:
Develop and manage an efficient collection strategy for loans, ensuring timely follow-up with customers and minimising delinquency rates.
Monitor and track payment schedules, send reminders, and manage overdue accounts.
Collaborate with the customer service team to resolve disputes or issues related to payments and collections.
Analyze customer payment behaviours to improve the collection process and recommend improvements.
Data Analysis and Reporting:
Provide regular reports on loan performance, collection rates, outstanding balances, and partnership outcomes.
Use data to forecast trends and adjust loan and collection strategies accordingly.
Ensure that loan and collection processes adhere to company policies and local regulations.
Team Management:
Ensure that the team meets performance goals, offering guidance and support where needed.
Conduct training programs to improve team efficiency and keep staff updated on new policies and systems.

Requirements

Bachelor's degree in finance, Business Administration, or a related field.
5+ years of experience in loan management, partnership development, or collections, preferably in the financial services or consumer goods industry.
Strong understanding of financial products, loan structures, and debt recovery.
Experience working with external financial partners or institutions.
Excellent negotiation, communication, and interpersonal skills.
Proficiency in data analysis and reporting tools (e.g., Excel, Sales Force).
Leadership experience, with the ability to manage and motivate a team.