Basic job summary:                                                                
This position is responsible for the processing of student applications and enrollment, ensuring competent administration and record keeping of the enrollment process.
Duties & Responsibilities:
Enroll applicants who have successfully met the admission criteria.

Ensure applicants submit all the documents as stipulated in the admission letter.
Follow-up with applicants to submit pending documentation in liaison with the respective Schools.
Connect the newly enrolled applicants with the respective Schools.

Printing and Issuance of Student Identity cards:

Print student ID cards for all newly enrolled students, renewals and replacements on a timely basis by liaising with the respective Schools.
Co-ordinate the collection and disposal of expired or spoilt ID cards with the respective Schools and Admin Services.
Printing of ID cards in collaboration with Admin Services for the University’s tenants and for the external research centres.
Upload student photos in the AMS in collaboration with the ICTS department.

Records Management

Confirm applicants’ details are fully captured and keyed-in correctly in the AMS.
Follow up on the provisional admits through sharing the details with the respective Schools e.g. A’ level students, KNQA certificates, SU diploma students.

Communicate directly to confirm admission with the individual students who meet the academic grades for the respective courses that they are admitted into.
Communicate directly with the individual students who do not meet the academic grades for the respective courses that they are admitted and if possible, offer alternative courses.
Seek approval from the Registrar and the respective School Managers for marginal grades.


Prepare and update personal files of the enrolled students in soft copy.
Share the personal files with the respective School Managers.

International Applications

Send feedback through various modes (email, hard copy letters) for the bulk applications in collaboration with Admission Services.
Individual follow-up with the newly enrolled applicants on their KNQA certificates, A’ level results to confirm their full admission.
Communicate directly with the individual international students who meet or do not meet the admission criteria for the respective courses that they are enrolled into.
Guide the unsuccessful applicants on the possible alternative courses and liaise with the respective Schools for possible consideration and admission.
Provide guidance on courses requirements, country-specific entry criteria, tuition fees, reference to Financial Aid where need be and other issues to students, parents and guardians
Respond to enrollment and international applicants’ queries.
Prepare and maintain management reports and analysis
Dealing with recognition of prior learning enquiries and applications. Liaising with relevant academics to process in a timely manner.

Minimum Academic Qualifications:

A bachelor’s degree in relevant field

Experience:

At least 4 years of program administration experience

Competencies and Attributes

Strong analytical skills
Attention to details
Excellent communication skills
Good understanding of MS Suite