Job Purpose
Ensuring appropriate reception of visitors and facilitating communication into and out of the Authority, taking care of a given office in terms of making appointments and dealing with enquiries; receiving and attending to visitors; handling correspondence, office documents and equipment; recording dictation in shorthand, drafting and operating computers, photocopying and undertaking routine office duties; and ensuring security of office documents and equipment
Job Specification
Duties and responsibilities at this level will entail;

Ensuring security of office equipment, documents and records;
Recording dictation in shorthand and transcribing in typewritten form; processing data and managing e-office;
Planning and organizing meetings, workshop/conferences and seminars; operating office equipment;
Responding to correspondences; attending to visitors/clients; handling telephone calls, enquiries and appointments;
Handling protocols and confirming travel itineraries; and managing office petty cash;
Guiding and supervising lower secretarial personnel.

Person Specifications

For appointment to this grade, an Officer must:

Bachelor’s degree in Secretarial Studies or any other equivalent from a recognized institution;
Have passed the following examinations from the Kenya National Examinations Agency (KNEC);

Typewriting III (Minimum 50 w.p.m.)/Computerized document processing III;
Shorthand III (120 w.p.m);
Business English III/Communications I;
Office Management III/Office Administration and Management III;
Secretarial Duties II;
Commerce II;


Supervisory Course lasting not less than two (2) weeks from a recognized institution;
Should have relevant experience for a minimum period of three (3) years;
Proficiency in computer applications;
Demonstrated results in management of office and administrative services.
Good communication skills;
Meet the provision of Chapter Six of Constitution;.