To be in charge of the overall management of the shop, we are looking for a retail store manager that is results-driven. The ideal applicant will be able to raise customer happiness, achieve sales and profit targets, and effectively lead a team. The best candidates will have experience in retail management, personnel recruitment, business development and financial planning. 

Drive customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, etc.
Ensure high levels of customers satisfaction through excellent service
Report on buying trends, customer needs, profits etc
Deal with all issues that arise from staff or customers (complaints, grievances etc)
Be a shining example of well behavior and high performance
Ensure strategic goals and sales targets of the store are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory
Hire, train, develop, and supervise staff
Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
Provide staff with feedback, coaching, and performance evaluations
Coordinate daily staffing and staffing schedules
Ensure the store complies with outlined safety policies and proceduces
Perform administrative tasks to support the smooth operation of all store operations
Monitor stock and inventory, and perform quality assurance of merchandise on a regular basis

MUST BE ABLE TO WORK ON EXCEL