Responsibilities

Administration of Entitlements
Administer benefits and entitlements of staff, including mobility and hardship allowances, medical and life insurance coverage, pension fund participation, dependency allowance, education grant, home leave, family visit, parental and other special leaves, rental subsidy, change of family/dependency status and related actions, travel and freight entitlements, compensation claims, promotion, special post allowance, and separation benefits.
Review staff members' eligibility for entitlements and benefits within the Staff Regulations and Staff Rules, determine entitlements, seek clarifications from staff members where necessary, review, analyze, and document cases requiring exceptional approval based on delegation of authority.
Process and record staff entitlements in Umoja.
Maintain effective and efficient communication with the Budget and Financial Management Service (BFMS) on staff salary, allowances and entitlement related issues. Administration of Contract
Administer and monitor contractual status of staff, including relevant actions regarding appointments, extensions, transfers, reassignments, loans or secondment of staff, determining status and entitlements and draft related correspondence and follow up with staff members and their office, as needed.
Coordinate and monitor the onboarding of new staff members to ensure smooth and expeditious entry on duty and timely entry in the payroll.
Other related duties
Support the HR Officer for respective teams with coordination of reports, statistical information and actions required in support of review exercises and cleanup activities required. • Undertake relevant research, interpretation and analysis of rules and regulations and precedent setting policy rulings, for preparation of background information required for drafting cases for review and action and maintain status report with respect to such cases.
Take the initiative to organize and lead brown bag sessions for staff members, focusing on important benefits and entitlements information.
Other functions as required related to staff administration and as the senior team member in the respective team.
Guide and mentor junior staff on entitlements and benefits processing in Umoja. Take the lead on knowledge sharing of updates, new policies and practices in the UN HR community.
Assist with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
Assist with visualizations and updating information material such as web pages or brochures.
Perform other work-related duties as required.

Education

Completion of high school diploma or equivalent is required. Bachelor's degree in human resources, business administration and other related area is desirable.

Work Experience

A minimum of ten (10) years of progressively responsible work experience in human resources management, personnel administrative services or related area is required.
The minimum years of relevant experience is reduced to eight (8) years for candidates who possess a first level University degree.
Experience in processing and troubleshooting personnel transactions in Enterprise Resource Planning System and or SAP (Systems Applications and Products) is required.
Six (6) years work experience in handling complicated staff entitlement and benefits cases and application of human resources staff rules in an International Organization is desirable. Experience in supervising, leading or mentoring human resource assistants is desirable.
Experience with Business Intelligence reporting is desirable.