Duty Description: 

The MEAL Assistant will be a part of the MEAL team. He/she will assist the MEAL team with activities, including data collection, validation and entry, aggregating client feedback, identifying key themes and challenges or opportunities to respond to, and presenting these to the management team for a decision on how to respond. S/he will support in coordination with operations and assist in planning field visits and assessments. S/he will also support in ensuring Accountability in supported communities including information sharing, participation and ensuring efficient feedback and response mechanisms.

This position is field based.

Job Description: 

Output Monitoring:


Follow-up on reporting by responsible staff on Output Indicators as per the Monitoring and Evaluation Plan
Prepare Output Monitoring Report against project Output Project Indicators and provide information on achievement against the indicators
Make field visits to verify the achievements of Output Indicators Monitoring.
Organize 75% of the time for field visits to monitor program activities/ interventions against quality benchmark; share monitoring reports in line with preset quality benchmark findings and prepare action plan jointly with the program team.
Ensure that the monitoring action tracker, & plan tracker have been maintained and updated on time
Conduct follow-up monitoring visits to materialize action agreed in the action tracker and plan tracker and maintain 'Monitoring 
Action, & Plan Tracker' at the field level
Crosscheck and verify output monitoring data and share its findings with the concerned program team.


Accountability


Ensure that all staff in the province fully understand and promote accountability in general and to children in particular through training and coaching.
Establish an effective functional system for feedback and reporting handling and response mechanisms at the Provincial level with support from the Provincial MEAL Officer.
Ensure the Program team has shared community sharing tools (pocket calendar with MEAL's information, master flex print, toll-free number, and objectives of the activity/ project) with the beneficiaries.
Support the MEAL Officer to ensure that the feedback and reporting mechanism issues are addressed on time. Ensure the feedback and reporting have been timely recorded and sent to the FRM focal Point.
Conduct preliminary verification and prepare the preliminary report in case of serious nature of feedback/reporting filed by beneficiaries/ communities.


Global Indicators Compilation:


Provide support in the field to the program team while conducting data collection for Global Indicators.


Evaluation:


Support program team and consultants in the field while conducting situation analysis study, baseline, midterm, and end-line evaluation.


Monitoring, Evaluation and Data Management:


Assist with data collection and verification processes as necessary at the project level of Output Indicators, Quality monitoring and FRM (Feedback Reporting Mechanisms).
Conduct field monitoring visits and ensure the use of the quality benchmarks/ monitoring checklist & work with project teams to develop action plans based on findings.
Assist with planning, logistics & data collection for project assessments and evaluations


Accountability:


Responsible for handling documenting, confidentiality, and security of all informational resources related to feedback and complaints from beneficiaries.
Support Complaints and Feedback Mechanisms, including communicating responses to complainants; liaise with programs and operations to ensure prompt follow-up on feedback and complaints received.
Support in facilitating participation activities in implementing communities


Knowledge Management & Learning


Support in the archiving of hard and soft copies of reports, project documents and MoVs 
Support in gathering information for the development of case studies and success stories for the project.
Support is preparing relevant project reports


Requirements and skills 


Computer literate with experience in the following computer packages; MS word, MS Excel, MS PowerPoint, and MS Access
Experience in quantitative and qualitative data collection
Excellent communication skills.
Problem analysis and problem-solving.
Proficient in Microsoft Suite & other relevant computer applications.
Ability to work in a team with flexibility to undertake challenging tasks and adapt to different working conditions.
Good spoken, reading, and writing skills in English with the ability to produce quality reports.
Ability to work under pressure often to strict deadlines.
Fluent in English and Local language (Hausa or Kanuri)


Integrity: 


Works with trustworthiness and integrity and has a clear commitment to LPF's core values and humanitarian principles. 
Resilience/Adaptability and flexibility: Ability to operate effectively under extreme circumstances including stress, high-security risks, and harsh living conditions. Works and lives in a flexible, adaptable, and resilient manner. 
Awareness and sensitivity of self and others: Demonstrates awareness and sensitivity to gender and diversity. 
Have experience and the ability to live and work in diverse cultural contexts in a culturally appropriate manner.
Has a capacity to make accurate self-assessments, particularly in high-stress and high-security contexts.
  • NGO/Non-Profit