Provide a pro-active business banking sales and service management function that will retain and grow a portfolio of SME customers by identifying and implementing value adding and specialized financial product solutions from a range of standard and/or customized offering.

The Business Banker will ensure adherence to the service standards and provide excellent customer service.
Receive and verify customer documents for account opening, loan facilities, account amendments and any other customer instruction.
Acquire new business relationships and accounts while growing the portfolio balance sheet as per set targets
Manage credit and operational risk in account opening and loan processing
Manage the loan portfolio through active participation in branch Credit Committee meetings, monitor/manage pre-Non-Performing Loans (NPLs) and fully recover bank funds.
Develop and execute an operational plan to support the branch and the Bank’s overall business strategies while delivering targeted achievements on business and institutional client growth, fees/commission, and interest income.
Ensure the provision of adequate and efficient relationship management to business and institutional clients, in terms of quick transaction turnaround and resolution of their queries/problems.
Provide timely professional direction/advice on all business and institutional client matters within the Branch/Bank.