Roles and Responsibilities
The Learning & Development Officer will provide support to the Learning & Development Deputy Manager/ Head of Knowledge Management on all Learning and Development matters within the Firm.
In more detail, the areas of responsibility include:

Supporting the Learning and Development Deputy Manager in developing and updating training content and materials and in the roll out of the annual training calendar.
Work closely with relevant stakeholders to understand training needs, communicate training opportunities, and provide support and guidance on staff development initiatives.
Maintaining up to date training records for the Firm.
Monitoring and updating professional qualifications for staff across the Firm and facilitating the renewal of Lawyer practicing certificates.
Providing guidance to staff on the approval process for professional course sponsorship within the Firm.
Coordinating and organizing trainings including scheduling training sessions, booking venues, arranging equipment, following up on facilitators and maintaining attendance sheets etc.
Assisting with vendor communication.
Maintain the AKI Learning Management System by uploading pre-existing content, users, system updates and tracking staff training progress.
Implementing methods to evaluate the effectiveness of training programmes i.e. participant feedback surveys, assessments, and post-training evaluations.
Analyzing data/feedback to identify areas for improvement and compiling L&D reports to make recommendations for future training initiatives.
Staying informed about current trends, emerging technologies, and best practices in learning and development to ensure training programmes are relevant and effective.
Providing general administrative and clerical support within the Knowledge Management team.
Any other duties that may be assigned from time to time.

Experience and personal qualities
This role will require a high calibre and experienced professional with the highest levels of ambition and commitment.
The following qualifications, experience and personal qualities are preferred:

A minimum of a first degree in a relevant field.
At least two to three (2-3) years’ experience in a similar role.
Excellent verbal and written communication skills and an ability to communicate clearly and persuasively with a range of people from diverse backgrounds.
Excellent written and verbal communication skills.
Proficient in the use of IT Systems including Microsoft Office packages.

The following personal qualities are preferred:

Must have excellent interpersonal skills.
Must have good organizational, planning and time management skills.
Must have ability to work under minimum supervision.
Must have flexibility, initiative and be reliable.
Good problem-solving skills and an appreciation of relevant protocol.
A commitment to teamwork and working in a professional manner.
A commitment to ALN’s mission and extremely strong ethical integrity.