KEY RESPONSIBILITIES:

Managing and leading customer relations, both corporate and Retail.
Shari’ah compliant product sales and other cross sales of other basket products as per targets
Liaison with Relationship teams and Retail Branch network to grow the business
Risk Management to mitigate losses e.g. Frauds and revenue leakages.
Training and development of direct reports and Business bankers across the branch network
Proper Documentation and administrations of Shari’ah compliant portfolios, Managing PAR as per set targets.
Participate in inter and intra departmental meetings 
Providing general support to the other Colleagues as and when required
Work with Branch managers to ensure that branch colleagues can manage queries and complaints and get them resolved in a timely manner.
Active participation to ensure the team is achieving the desired targets.
Lead generation and conversion to achieve annual budgets.
Relationship deepening for high net worth, Retail and Corporate Clients
Manage strategic Alliances and Ecosystems engagements.
Collaboration with coverage teams to scope opportunities.
Client engagements to position competitively.
Business retention, Organic growth and upselling.
Training and development, coaching of staff to ensure broad awareness of Sahl banking products.
Joint customer visits with BMs/ RMs to understand needs, and tailor customer led solutions

MINIMUM POSITION QUALIFICATION REQUIREMENTS
Academic & Professional

Education     Bachelors Degree     Bachelor’s degree    RQ
Professional Qualifications    Sahl Banking Certification    RQ     
Masters Degree    Strategic Management    AA     

Broad experience in Banking with at least 3-4 years in Sahl Business development role
In-depth understanding and working knowledge of Sharia Banking 
Detailed working knowledge and experience in Sahl products, Culture, and proposition