Position Overview

We are seeking a highly motivated and experienced Hotel Operations/Technical Officer to join our dynamic team. The ideal candidate will be responsible for overseeing the operational aspects of hotel projects, including hotel setup and pre-opening processes. This role requires strong technical expertise in the hotel industry, excellent communication skills, and a proven track record in recruitment, proposal writing, and business development.

Key Responsibilities


Manage the operational aspects of hotel setup and pre-opening processes, ensuring compliance with industry standards and best practices.
Collaborate with various stakeholders to develop and implement operational policies, procedures, and training programs.
Oversee the recruitment process for hotel staff, including job postings, interviews, and onboarding, to build a high-performing team.
Write comprehensive proposals for potential clients, detailing strategies for hotel setup and operational management.
Identify and pursue new business opportunities, building relationships with prospective clients and stakeholders.
Conduct market research and analysis to support business development efforts and identify trends in the hospitality industry.
Ensure that all operational systems, including front office, housekeeping, food and beverage, and maintenance, are effectively implemented and managed.
Monitor and evaluate hotel performance metrics, providing recommendations for continuous improvement.
Provide technical support and guidance to hotel management teams to optimize operations and enhance guest satisfaction.
Participate in site visits and inspections to assess property conditions and operational readiness for opening.


Qualifications


Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
Minimum of 7 years of experience in hotel operations, with a focus on hotel setup and pre-opening processes.
Strong knowledge of hotel operations, including front office, housekeeping, food and beverage, and maintenance management.
Proven experience in recruitment, training, and team development.
Exceptional proposal writing skills, with the ability to articulate concepts clearly and persuasively.
Demonstrated ability to identify and secure new business opportunities within the hospitality industry.
Strong analytical and problem-solving skills, with a keen attention to detail.
Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment.
Proficient in hotel management software and Microsoft Office Suite.


Benefits


Competitive salary and performance-based bonuses
Travel allowances & Bonuses
Opportunities for professional development and career advancement
Supportive and collaborative work environment