Key Responsibilities:
Sales Strategy and Planning:
Develop and implement sales strategies to meet revenue goals across all Drop services, including ride-hailing, Drop Boat, car rental, and dispatch services.
Conduct market research to identify new opportunities, industry trends, and customer needs.
Team Leadership:
Lead, coach, and manage a team of sales representatives to ensure sales targets are met.
Set individual sales targets, conduct regular performance reviews, and provide ongoing support to the sales team.
Customer Acquisition and Growth:
Identify and develop new business opportunities by establishing relationships with small businesses, restaurants, and strategic partners.
Develop and implement customer acquisition campaigns and sales promotions to drive adoption of Drop’s services.
Relationship Management:
Build and maintain relationships with key partners, including corporate clients and business stakeholders.
Act as the point of contact for major clients, ensuring client satisfaction and addressing any concerns or challenges.
Sales Reporting and Analytics:
Monitor and analyze sales metrics to assess team performance and suggest improvements.
Prepare detailed sales forecasts, performance reports, and recommendations to optimize the sales strategy.
Collaboration with Marketing:
Work closely with the marketing team to coordinate sales campaigns and align on lead generation activities.
Provide feedback to marketing on customer needs, industry trends, and competitive landscape.
Negotiation and Contract Management:
Negotiate contracts and close agreements with customers and business partners.
Ensure all sales activities comply with company policies and ethical standards.
Requirements:
Bachelor’s Degree in Business, Marketing, Sales, or a related field.
5+ years of experience in sales management, preferably in transportation, logistics, e-commerce, or a related industry.
Proven track record of meeting or exceeding sales targets and growing customer accounts.
Strong leadership skills with experience managing and motivating sales teams.
Excellent communication and negotiation skills.
Ability to work in a dynamic, fast-paced environment with a focus on results.
Knowledge of the Nigerian market and mobility/logistics trends is highly desirable.
Key Competencies:
Results-Oriented: Proven track record of driving sales growth and exceeding revenue targets.
Leadership: Ability to coach, lead, and inspire a team to achieve ambitious goals.
Customer-Centric: Focus on customer satisfaction and a desire to improve the customer experience.
Analytical Thinking: Ability to analyze sales data, derive insights, and make informed decisions.
Networking: Skilled at building and maintaining relationships with customers and partners.
Benefits:
Competitive salary and commission structure.
Opportunities for career growth and professional development.
Flexible work environment (Hybrid).
Annual leave and other benefits as per company policy.