The role of a Recovery Officer (RO)Special Cases will be responsible for investigation of fraudulent cases and overall recovery of devices/assets in line with WATU Asset recovery policy. – The RO Special Cases also advises clients/ debtors on payment arrangements, handles enquiries and provides administrative assistance (reports) to the team after re-possession/ recovery of an asset (bike) has been done.

Monitoring and controlling of assigned Asset Finance Portfolio using Company software.
Using GPS tracking technology, identifying location of the collateral and approaching the client at the field.
Liaise with the Asset Risk Manager/line Manager to identify fraudulent cases and follow them up.
Investigate and identify cases that are unrecoverable and present them to Asset Risk Manager/Branch Manager/Recovery Supervisor
Investigate and recover all missing/stolen/lost Assets/devices from the Branches
Liaise with different law enforcement agents to ensure that fraudsters are apprehended and made to pay penalties.
Develop a list of lessons learned from the field and share with all Branch Managers and management, and also suggest possible solutions to them.
Submit monthly recovery reports to the Asset Risk Manager Supervisor on your individual performance
Maintaining records and providing daily feedback on outcome of assignments and number of collections to the Head of Asset Recovery.
Providing training and sharing knowledge with new employees/Interns/Trainees employed by the Company.
Any other duty as may be assigned by the management.
Preferred Languages include: Luganda, Lusoga, Luo, Acholi, Lango.
Should be good at riding a bike with a riding permit Class A.