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Sales Manager/Junior Project Coordinator

  • Kenya
Strong background working in a customer-facing environment.
Communication with customers to ensure they're receiving the tools and support needed to achieve their goals.
Increased retention rate and exceeded annual sales goal by upselling.
  • Good Customer Service Skills
  • Customer support
  • Customer Success
  • upselling
  • Excellent communication and interpersonal skills
  • Team management
  • Client Relationship Management
  • Customer relationship building and retention
  • Leadership
  • problem solving
  • English and Kiswahili
  • Sales Manager/Junior Project Coordinator at   Adlab  
  • May, 2022 -
  • Senior Customer Success Manager at   Adlab  
  • June, 2020 - August, 2022
  • Customer Success Manager at   EvoCRM  
  • February, 2019 - September, 2020
  • Customer Support Manager at   Expo Co  
  • March, 2018 - December, 2018
  • Customer Service Representative at   CorpEdu  
  • April, 2017 - March, 2018

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