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Patrick Wambua
210
1y
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Sales Manager/Junior Project Coordinator
Kenya
Fulltime
Strong background working in a customer-facing environment.
Communication with customers to ensure they're receiving the tools and support needed to achieve their goals.
Increased retention rate and exceeded annual sales goal by upselling.
Good Customer Service Skills
Customer support
Customer Success
upselling
Excellent communication and interpersonal skills
Team management
Client Relationship Management
Customer relationship building and retention
Leadership
problem solving
English and Kiswahili
Sales Manager/Junior Project Coordinator
at
Adlab
May, 2022 -
Senior Customer Success Manager
at
Adlab
June, 2020 - August, 2022
Customer Success Manager
at
EvoCRM
February, 2019 - September, 2020
Customer Support Manager
at
Expo Co
March, 2018 - December, 2018
Customer Service Representative
at
CorpEdu
April, 2017 - March, 2018
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