Our client is a leading tours and travel company in Kenya, renowned for their exceptional service and bespoke travel solutions. They specialize in creating personalized travel experiences that exceed client expectations, making every journey truly memorable.

Key Responsibilities:

Design and sell customized travel packages tailored to clients' individual preferences and needs.
Provide expert advice on destinations, travel itineraries, accommodation options, and local attractions.
Maintain and nurture client relationships to ensure high levels of customer satisfaction.
Coordinate with airlines, hotels, and other travel service providers to ensure seamless travel experiences.
Keep abreast of the latest travel trends and continuously update the product offerings.
Handle customer inquiries and resolve any travel-related issues promptly and efficiently.

Requirements:

2-3 years Prior experience in the tours and travel industry is a must.
In-depth knowledge of global travel destinations and industry trends.
Exceptional communication and interpersonal skills.
Strong organizational skills and attention to detail.
Ability to work both independently and as part of a team.
Proficiency in travel management software and tools.