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Customer Care Assistant II (AFGM 9)
11mo
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Anti-Female Genital Mutilation Board
Kenya, Nairobi
Fulltime
Vacancy No. AFGM/16/2023 (1post)-Permanent and Pensionable
Duties and Responsibilities
Guiding visitors to designated offices and areas;
Issuing visitors passes;
Manning the reception desk;
Maintaining good ambience in the reception area;
Profiling visitors;
Receiving and directing telephone calls.
Responding to visitors’ queries and telephone inquiries;
Receiving, screening, guiding and directing clients and visitors
Recording and confirming visitors’ appointments; and
Maintaining daily record of visitors’ details.
Requirements for Appointment
Diploma in any of the following disciplines: Customer Service, Public Relations, Hospitality Management, Communication Management, Event Management, Front Office or any other relevant qualification from a recognized institution; and
Proficiency in computer applications.
Customer Care
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