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Customer Success Manager
Nataly Zazimko
121
2y
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Kenya
Fulltime
Rontar is looking for a customer success manager who can provide ongoing support to the clients and network with them.
Key responsibilities:
Mediate between clients and the organization
Build customer loyalty and reduce churn
Onboard new customers
Hold product demonstrations for customers
Resolve customer issues
Develop and manage client portfolios
Requirements:
Proven work experience as a Customer Success Manager or similar role for at least 3 years
Deep knowledge of customer success processes
Leadership qualities
Excellent communication and interpersonal skills
Ability to establish milestones and keep all team members on task
Proven problem-solving abilities
Customer Success
Customer support
2 applications
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