Key responsibilities

Ensure to visit all clients in respective base within the 90-day call cycle
Build revenue streams with current customers and evaluate opportunities to increase the relationship through face-to-face visits, problem solving and administrative follow-up
New business potential is also to be investigated at all existing clients during visits
Ensure to plan and perform 6 client visits per day, existing of maintenance visits, development visits and acquisition visits
Ensure that the daily client visits are planned and scheduled a week in advance as far as reasonably possible
Responsible for obtaining x4 First Time Buyers (FTBs) per month
Continuously uncover opportunities for new business within assigned territory by cultivating leads and utilising your network
Develop and implement an approach to secure major account customers (prospects) in the shortest time possible
Ensure that the % loss of customers per month remain as low as possible, but never exceed 10%
Pro-actively identify any risks to customer relationships and / or SPD figures and intervene accordingly to eliminate potential loss of revenue
Responsible to manage customer concerns or complaints timeously and in accordance to DHL procedures in order to limit potential loss of customers
Ensure effective pipeline management by upholding a pipeline strength of 40% (of total portfolio revenue) at all times
Responsible for growing the Shipments Per Day (SPD) figures according to local / country objectives
Responsible to strategically plan and execute best practice (in terms of sales) in order to continuously grow revenue with the respective territory
Collaborate with Sales, Finance and Operations teams to maximise sales and revenue growth within territory
Ensure that daily updates regarding client visits, client information, sales activity and any other required data are captured using the applicable CRM tools

Minimum Requirements
Education & experience

Matric / Grade 12
Commercial Degree/Diploma or related
3 years previous experience in Field Sales within related industry
Valid Drivers License and own reliable transport
Strong negotiation and communication skills (verbal and written)