Job Details

Identify new markets and business opportunities that will increase revenue.
Identify opportunities for new channels to grow and maintain the highest possible booking occupancy.
Overseeing personnel, including receptionists, kitchen staff, and office employees.
Must be able to manage social media and online presence, manage the social media accounts for the property and ensure all Apartments are advertised and promoted to the highest standard. 
Resolving issues regarding apartment services, amenities and policies. 
Monitoring employee performance and conducting regular evaluations to help improve customer service.
Engage in strategic marketing of the hotel to both private and public clients.
Provide the highest quality of service to the customer at all times.
Come up with marketing strategies that are offline related that will increase the visibility of the hotel.
Working on clientele list to ensure that a set target is achieved.
Implement sales and marketing strategies necessary for attracting clients to patronize the hotel.
Carry out research and analysis to identify new markets and business opportunities.
Analyze sales reports and take actions to improve results as appropriate.
Advise the management on ways to seek opportunities to publicize the hotel through development and implementation of a public relations strategy and by building a network within the community.
Work with the management to create promos, offers and packages based on current market.
Any other assigned duties to be assigned by the management.