Job Description

As an Admin Officer, you will play a pivotal role in ensuring the smooth and efficient operation of the store's administrative functions.
Your primary responsibilities will include managing office operations, coordinating with various departments, and providing administrative support to the management team.

Responsibilities
Office Operations Management:

Oversee day-to-day administrative tasks, such as managing correspondence, scheduling appointments, and maintaining office supplies.
Ensure efficient filing and record-keeping systems, both physical and digital, to facilitate easy retrieval of documents and information.
Monitor and maintain office equipment, coordinating repairs or replacements as necessary.
Manage incoming and outgoing mail, as well as deliveries, ensuring timely distribution.

Administrative Support:

Provide administrative assistance to the management team, including preparing reports, presentations, and correspondence.
Assist in organizing meetings, conferences, and company events, including venue bookings, travel arrangements, and catering.
Support HR activities, such as maintaining employee records, assisting with recruitment processes, and facilitating onboarding procedures.

Coordinating with Departments:

Collaborate with various departments within the beauty store, including sales, marketing, and inventory management, to ensure seamless communication and coordination.
Assist in inventory management, including monitoring stock levels, conducting audits, and coordinating with suppliers.
Support sales and marketing initiatives by providing administrative assistance in preparing promotional materials, managing customer databases, and coordinating marketing campaigns.

Customer Service:

Handle customer inquiries and complaints, providing timely and accurate information while maintaining a high level of professionalism and customer satisfaction.
Assist in resolving customer issues by coordinating with relevant departments and following up on resolutions.

Qualifications

Candidates should possess a Bachelor's Degree (B.Sc) in a relevant field is required.
Minimum of 5 years of experience as an Admin Officer or in a similar administrative role, preferably in the beauty or retail industry.
Excellent organizational and time management skills with the ability to prioritize tasks effectively.
Strong attention to detail and accuracy in work.
Proficiency in using office software and applications, including MS Office Suite (Word, Excel, PowerPoint) and email management systems.
Excellent verbal and written communication skills.
Ability to work independently and collaboratively in a fast-paced environment.
Strong problem-solving skills and ability to adapt to changing circumstances.
Knowledge of beauty products, trends, and industry practices is a plus.