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Strategic Service Delivery Officer
1y
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Siaya County Government
Kenya, Siaya
Fulltime
Duties and Responsibilities
Tracking implementation of county government special projects within areas of jurisdiction
Administration of research instruments in liaison with the County Policy, Research and Analysis Coordinator
Provide support to project Monitoring and Evaluation (M&E) teams at the Sub-County Level
Collect and analyze project specific data for decision making
Any other duty allocated by the supervisor
Requirements for Appointment
Kenyan Citizen
Hold a Diploma in a relevant field from an institution recognized in Kenya
Bachelor’s degree in a relevant field will be an added advantage
Have at least a minimum of three (3) years of relevant professional experience.
In-depth knowledge of Client Service Delivery.
Full understanding of Incident management, Problem management and Change management
Excellent communication, interpersonal and analytical skills
Ability to work on own initiative and as part of a team.
Ability to keep up to date with automation and rationalization of work process advances.
Good presentation and report writing skills.
Ability to “sell” new ideas and concepts.
Good organizational skills.
Competence in the use of standard Microsoft Office Suite applications.
Administration
Secretarial
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