We are looking for a Senior HR Officer to join our People team as we drive operational excellence and scale our efforts to enhance digital and financial inclusion across our markets. This role will be pivotal in overseeing critical HR transactional functions, including records management, contract administration, onboarding and offboarding processes, and employee insurance benefits. If you are passionate about delivering efficient, compliant, and people-focused HR services, we’d love to hear from you!

A Bachelor’s degree in HR, Business, or related fields.
Strong knowledge of HR processes, employment laws, and benefits administration.
Demonstrated experience in leading HR teams and driving results.
Proficiency in HR systems and technology, with bonus points for experience using FreshService or similar ticketing tools.
If you value operational excellence, attention to detail, and a commitment to employee engagement, this role offers the perfect opportunity to make a meaningful impact at M-KOPA.