Scope and Impact

The Team lead, Asset creation plays a major role in continuously improving risk asset sales / loan disbursement within the company, and strategically creating relationships for customers while ensuring proper and adequate inflow of new customers and outflow of risk assets in the company to ultimately increase and maintain the credit balance of the company for efficient operation.

Job Summary

The Team lead, Consumer Lending (Public Sector) will be responsible for driving and optimizing sales within the Asset Creation Team, consistently following up with team members and customers to maintain relationship and generate sales to meet set target.

Duties & Responsibilities

Build and maintain team staff requirement
Manage day-to-day Consumer Credit team operations.
Build, develop and grow team members for optimum performance
Constantly liaise, coach mentor and motivate team members for optimal lead generations and conversion.
Responsible for monitoring and ensuring team members meet set targets
Conduct deep-dive analysis on key growth indicators for products, people, and process optimization.
Generate and contribute via market analysis and customer perception of new products.
Establish and maintain good customer base
Strategically devise means to help self and team members to generate and maintain quality sales contacts
Motivate, train and maintain a healthy and effective team
Identify, develop, and implement process change towards improving customer satisfaction and sales efficiency.

Key Performance Indicators:

New Leads/Opportunities
Client Acquisition and customer retention rate
Sales Volume per team member and collectively
Existing Client Engagement
Upsell/Cross-Sell Rates
Percentage target met periodically

Qualifications / Requirements

Minimum education level –First degree in any discipline from a reputable academic institution. Post graduatequalification(s) and professional membership will be an added advantage.
Demonstrated track record of meeting/exceeding goals as an individual contributor.
Successful experience building a territory from little or nothing.
5 years+ of progressive experience in sales and marketing of financial products (Consumer Lending)

Skills / Competencies:

Highly motivated and passionate about sales with a genuine drive to succeed.
Previous experience of driving sales ideally across all company products.
Strong personal network within the industry.
Excellent verbal and written communication skills.
Detail oriented and ability to prioritize and handle multiple tasks at any given time.
Ability to lead and motivate a large team.
Strong sales, analytical, organization and people skills required.
Proficient in Microsoft Word, Excel, Outlook and PowerPoint.
Ability to adapt quickly to new technologies, products and procedures
Ability to work and thrive in a multi-tasked and fast- paced environment.
Professional “get it done” attitude and work ethic.