About

I always come into work motivated to do my best. I take on difficult challenges headfirst as I feel they are the best learning experience. I am not afraid to ask questions that will help me better understand my job. I embrace teamwork and bring a positive atmosphere to my work environment.

Skills

  • Administration
  • Banking
  • Customer service
  • Digital Advertising
  • Hospitality
  • English and Tagalog

Experience

Ari Kyla

Education

Ari Kyla

Work experience
  • Supervised the Guest Services staff to ensure excellent guest service.
  • Heard and resolved complaints from guests. Responded to any questions from guests and followed up with them to ensure their requests have been met to their satisfaction.
  • Assisted management in training, evaluating, counseling, motivating and coaching employees.
  • Greeted persons entering the hotel. Determine the nature and purpose of the visit.
  • Registered and assigned rooms to guests. Answered telephone to provide information, take messages, or schedule reservations.
  • Received payment and recorded receipts.
  • Provided information about the hotel such as location, departments, services.
  • Reviewed accounts and charges with guests during the checkout process.
  • Advised housekeeping when rooms have been vacated and are ready for cleaning.
  • Contacted housekeeping or maintenance staff when guests report a problem.

Ari Kyla

Work experience
  • Lead teller, balanced drawers/vault, handled cash
  • Practice due diligence
  • Became lightly familiarized with legal business documents that I had access to
  • Created new accounts for clients
  • Managed the operations aspect of banking, filed paperwork and audit work

Ari Kyla

Work experience
  • Processing daily transactions such as deposits, withdraws, payments, etc.
  • Helped clients with questions regarding their banking.
  • Assisted management with operation duties such as organizing a filing system, reminders for monthly/quarterly audits
  • Lead teller and was also in charge of the vault for my banking center
  • Maintained daily cash limits by ordering money/shipping money out as needed
  • Recommend and referred sales opportunities to the bankers
  • Provided information about our services and products.
  • Maintained a customer record and followed with client regarding previous conversations
  • Delivered excellent customer service by remembering clients by first name, bringing up solutions to any banking problems they had, and referred to different products that fit their banking needs.

Ari Kyla

Education

Ari Kyla

Education